Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
MUST HAVE A DZ LICENSE
Service and communicate with our Shred customers by performing their Shred Service delivery program. Operate vehicles such as mobile shred units or straight trucks in order to service the customers in a timely manner while observing all laws and Iron Mountain safety rules.
Key Responsibilities :
A. Interface with Iron Mountain customers on a daily basis. Verbally communicate details and information to customers and service the customers’ needs in person.
B. Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction.
C. Transport shred bins and consoles to and from specified points within the region’s territory. Perform emergency/priority requests and any other customer requests requiring transportation. Operate under specific detailed instructions; refers changes in schedule or problems to supervisor.
D. Properly use and maintain the Driver Scanner while servicing customers.
E. Load and unload vehicles as required and verify accuracy of deliveries and pick-ups.
F. Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed. Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary. Report abnormal conditions requiring repair to vehicle. Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers.
G. Prepare and maintain all driver paperwork including driver manifests, work orders, bin or console retrieval orders, and. Track and forward parking tickets, toll receipts, etc. for payment. Notify manager immediately of accidents and complete accident reports.
H. Follow Iron Mountain’s Safety and Security programs at all times.
I. Perform other duties and projects as assigned