Program Manager, IT

Job Location(s) CA-AB-Calgary
Requisition #
Information Technology

About Iron Mountain

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information.
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people.  Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.

Job Description

Designs, plans and coordinates project work teams.  Provides technical support to project team members.  Handles very complex application features, technical designs and projects.  Designs and implements the components required for complex application features.  Generally manages a group of project managers.  Relies on experience and judgment to plan and accomplish goals.  Provides overall, long-term coordination and management to company technical projects from initiation through delivery. Establishes effective communication with managers across technical and non-technical departments in order to identify key plan tasks and due dates. Involved in planning and managing project schedule and budget, and ensures that technical projects follow those plans. Ensure that technical projects remain on schedule and within budget.


May oversee programming and analysis and be called upon to supervise the work of programmers or a team. Conducts feasibility studies and assists in determining future hardware and software requirements.

  • Ensures projects are completed according to corporate plan. 
  • Ensures that technical projects remain on schedule and within budget. 
  • Establishes effective communication with other departments in order to ensure that projects are completed in a timely and effective manner. 
  • Identifies the business and IT needs of key projects, and ensures that project managers meet those needs.  
  • Interface, including requirements of cost, schedule and technical performance.  
  • Participation in negotiation of requirements and requirements changes.  
  • Responsible for Cost, Schedule, Scope, and Risk Management.  
  • Serves as focal point for and liaison between departments on project status or other project information.  
  • Works with director and management to ensure that technical project management related activities support the strategic objectives of the company.

Job Requirements

  • Active participation in the development, support and maintenance of all aspects of security practices within your area of responsibility.  
  • Ensure process and procedures are in place to enhance security and controls.  
  • Collaboration and Communications with other areas to stay informed of changes and developments that may require Information Security intervention as well as keeping other departments informed of security initiatives that may affect other business units. 
  • Strong project management/process background, 10+ years experience with a wide variety of methodologies, able to help lead general process direction. 
  • Solid communication skills. 
  • Ability to present to large groups. 
  • Proficient with oral and written communication. 
  • Leadership skills. 
  • Responsive to customer needs. 
  • Effective communicator. 
  • Integrity. 
  • Successful adapting to and managing change. 
  • Attention to detail (both oral and written). 
  • Demonstrates professionalism. 
  • Effective time & prioritization management. 
  • Ability to demonstrate creative thinking. 
  • Ability to develop relationships. 
  • Ability to manage/work well with the team and efficiently distribute expertise. 
  • Industry and/or company knowledge. 
  • Must exhibit a positive approach and the ability to work efficiently as either an individual contributor or team lead. 
  • Solid process background. 
  • Strong willingness to learn new technologies, dive into challenges and provide direction. 
  • Understand technical components of the job. 
  • Education/Experience:  MS and/or PhD and/or PMI certifications or equivalent. / 12-15+ years industry experience in development, implementation or marketing with a minimum of 10 years of project management.

Compliance Obligations:


It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies
  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct 
  • to complete required training within the allotted time frame